Outsourced Admin For Edinburgh Trades Businesses
Edinburgh trades lose £30,000+ a year to missed calls and unfollowed-up quotes. Outsourced admin pays for itself in extra jobs won within the first 60 days.
Trades businesses in Edinburgh — builders, electricians, plumbers, joiners, landscapers, driveway specialists — have the same problem and rarely solve it: the owner is on the tools, the phone rings, the lead disappears.
We've sat with Edinburgh trade owners and modelled it. A £400 average job, three missed calls a week, a 40% conversion rate on answered calls — that's £25,000–£35,000 a year walking past, every year, just on phones. Add unfollowed-up quotes and the number doubles.
VA365 Trade365 was built to fix exactly that. We answer your phones in your business name. We take the enquiry, qualify it, get it into your CRM or diary. We chase every quote on a 2-7-14 day cadence. We follow up every job after completion for the review.
What changes for an Edinburgh trades business in the first 60 days: missed calls drop to zero, quote conversion typically lifts 15–25%, the owner stops doing two hours of admin in the van at the end of the day, and reviews start coming in consistently because someone is actually asking.
Pricing is built for trades: most Edinburgh single-van or 3–5 person trade firms run on Growth (£599/month) or Professional (£999/month). Crews of 10+ usually move to Desk365 (£1,999/month unlimited).
Jo has run a trades business herself. Book a 15-minute call — we'll work out which package fits your job volume, and you can be live within 7 days.