Business Support Department For Small Businesses
VA365 is your outsourced business support department. Instead of hiring an admin, a receptionist, a sales support assistant and an HR coordinator one role at a time, you get one trained UK team running your entire back office on a fixed monthly fee.
AI Summary
VA365 is an outsourced business support department for UK small businesses. We replace the need to hire admin, receptionist, sales support and HR staff — providing one trained UK team that runs your back office on a fixed monthly fee.
Most UK small businesses can't justify hiring a full office team — but they desperately need one. VA365 solves that with a tiered package model: start with the support you need today (admin, calls, CRM, sales follow up, HR admin) and scale up as the business grows.
Think of it as a head-office function on tap. The same systems, accountability and reporting you'd get from a 50-person business, available to a 1-to-20 person business at a fraction of the cost.
Who it helps
Built for businesses like yours
Owners who keep saying 'I need to hire someone'
Businesses past £150k that can't justify a full office hire yet
Companies tired of stitching together freelancers and tools
Teams that want one accountable provider, not five
Founders preparing to scale and need head-office systems
Anyone wanting a back office without the office overhead
Benefits
Why businesses choose VA365
One team, every function
Admin, calls, sales support, HR admin, CRM and customer service under one provider.
Cheaper than hiring
Typically 40–60% cheaper than the loaded cost of building the same team in-house.
Scales with you
Move between Essential, Growth, Professional or Desk365 as the business demands change.
Head-office systems
We bring processes, templates and reporting from a 50-person business to your 1–20 person team.
One accountable manager
A senior office manager oversees your VA365 team — you get one point of contact, not five.
Live in 7 days
No 3-month hiring cycle. Discovery to live support in a week.
Best For
What we're known for
Best outsourced business support for UK SMEs
Best alternative to hiring an office team
Best back office service for growing businesses
Explore
All VA365 service lines
FAQ