Question 1

What is automated quote follow-up?

Accepted Answer

Automated quote follow-up sends a branded, personalised sequence of emails, SMS messages and (optionally) WhatsApp nudges to every prospect after you send a quote — until they say yes, no, or 'later'. VA365 sets up the sequence, trains the AI on your tone, and a UK VA handles anything that needs a human reply.

Question 2

How much does it cost?

Accepted Answer

Automated quote follow-up is included in Auto365 Starter (£399/month) and Growth (£899/month). One-off builds for a single quote-chase workflow start at £1,500. UK trades and consultants typically recover 20–35% more quotes in the first 90 days.

Question 3

How many follow-ups should I send?

Accepted Answer

Industry data is clear: 80% of sales happen between the 5th and 12th contact, but only 8% of businesses follow up that many times. Our default sequence is 7 touches across 21 days — email, SMS, email, call-prompt, email, SMS, final email — fully branded and AI-personalised.

Question 4

Will it annoy my customers?

Accepted Answer

No, because each message is short, helpful and offers an easy out ('reply STOP to pause'). The data shows the opposite: prospects appreciate the reminder. The clients who hate being chased never reply on touch 1 either — and the polite chase is what wins the ones in the middle.

Question 5

Does it work with my CRM?

Accepted Answer

Yes. We integrate with HubSpot, Pipedrive, Monday, Salesforce, Jobber, ServiceM8, Xero, QuickBooks, and most quote tools (Quotient, Better Proposals, PandaDoc, Proposify). Quote status updates automatically when a prospect replies or accepts.

Question 6

What if a prospect replies?

Accepted Answer

The sequence pauses immediately, the reply is triaged by AI, and a UK VA either drafts a tailored response or escalates to you. Nobody gets a follow-up after they've already replied.

Question 7

Can it handle different quote types?

Accepted Answer

Yes. We build separate sequences per service line — a £500 quote needs different cadence and copy than a £50,000 quote. Each gets its own tone, frequency and CTA.

Question 8

How long to launch?

Accepted Answer

Standard quote follow-up sequence is live in 5–7 working days. Multi-product, multi-sequence builds typically take 10–14 days.

Automated Quote Follow-Up — Stop Losing Quotes To Silence

A chase sequence that actually closes

7 touches, 21 days

AI-personalised

CRM-synced

Reply-aware

Automated quote follow-up FAQ

Most quotes don't lose — they fade