Departments, not packages

Your Entire Back Office. One Monthly Fee.

Stop buying VA hours. Buy a department. Every plan is Human First, AI Assisted — a dedicated UK VA supported by AI workflows, automations and reporting.

Never Miss Another Lead

Lead365

£299/mo

Web enquiries and missed calls answered, qualified and booked — under 5 minutes.

  • Web enquiry triage
  • Missed-call follow-up
  • Speed-to-lead < 5 min
  • CRM logging
  • Daily lead report

Sales Follow-Up Team

Sales365

£599/mo

Every quote chased until it closes or dies — no more leads going cold.

  • Quote chase sequences
  • Pipeline hygiene
  • Booked surveys
  • Win/loss tracking
  • Weekly pipeline report
Most Popular

Admin Department

Desk365

£999/mo

A dedicated VA running your inbox, diary, CRM and customer service — every working day.

  • Dedicated UK VA
  • Inbox & diary
  • CRM management
  • Customer service
  • Document admin
  • AI-assisted workflows

HR Department Without Hiring Staff

HR365

£499/mo

Onboarding, records, policies and absence handled by HR-trained operators.

  • Onboarding & offboarding
  • Staff records
  • Policy & compliance
  • Absence tracking
  • Recruitment admin

Back Office For Trades

Trade365

£499/mo

Built for builders, landscapers, driveways, roofers, electricians and plumbers.

  • Job-sheet admin
  • Supplier comms
  • Survey booking
  • Quote follow-up
  • Customer updates

Your Entire Back Office. One Fee.

Business365

£1,999/mo

Replace your office manager. Every department, one fixed monthly fee.

  • Dedicated VA + AI assistant
  • Lead + Sales follow-up
  • Full HR admin
  • CRM management
  • Recruitment support
  • Weekly reporting

Human First. AI Assisted.

Every client gets a dedicated UK VA, supported by AI systems, automations and workflows. Not cheap overseas labour. Not generic admin.

Not sure which department to start with? Ask Ava for a recommendation.

In-house vs VA365 — see what you'd save

Drag to set your admin needs. UK in-house figure includes salary, NI, pension, holiday, sick and equipment.

Hours of admin needed per week15h

In-house admin

1,169

/month, fully loaded

VA365 recommendation

1,559

Closest fit: Desk365 (£1,999/mo)

Trusted by growing UK businesses

What our clients say

Real outcomes from real operators — admin handled, leads followed up, businesses grown.

"VA365 became our back office overnight. Quote follow-ups, supplier comms and diary management — handled. We've grown two seasons running without hiring a single office staff member."

Maybury Landscaping

Garden Design & Build — Edinburgh

"Landscape Flow runs on tight margins and tighter timelines. The VA365 team manage our CRM, chase outstanding quotes and keep the schedule clean. It's like having a full ops desk on tap."

Landscape Flow

Landscape Operations Platform

"We use VA365 for everything from inbox triage to client onboarding. The Human + AI Assisted model is exactly how a modern business should be run."

Forth Systems

AI & Automation — Scotland

"GoMuc had leads sat in the inbox for weeks. Within fourteen days VA365 had cleared the backlog, booked surveys and won work that was about to go cold."

GoMuc

Outdoor Cleaning Services

"Running Rainpods, we needed a team that could pick up calls, manage enquiries and look after our customers properly. VA365 are that team — they sound like part of our business."

Rainpods

Garden Pod Manufacturer

"Edinburgh Driveways uses VA365 to book surveys, follow up quotes and keep the CRM in shape. The HR365 service handles staff records and onboarding too. It's a proper back office, not a VA."

Edinburgh Driveways

Driveway Installation — Edinburgh

Maybury LandscapingLandscape FlowForth SystemsGoMucRainpodsEdinburgh Driveways
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