Quote Follow-Up: The £-Number-One Reason Trade Businesses Lose Jobs
Most tradesmen send a quote and wait. The ones that win consistently follow up at 2, 7 and 14 days. That single change typically lifts conversion 20–40%.
Most tradesmen send a quote, then go quiet and wait. If the customer doesn't reply, they assume the job's gone. In reality, most of those quotes are still very much live — the customer is busy, comparing, distracted, or waiting for a partner to agree.
The single highest-ROI change you can make in a trade business is a polite, persistent quote follow-up cadence. VA365 runs a 2-7-14 sequence on every quote: a friendly touch at 2 days, a value-add nudge at 7 days, a final 'shall we close this out?' at 14 days.
Across our trade client base, that cadence typically lifts conversion by 20–40% — without ever feeling pushy. It works because most of your competitors are doing nothing.
If you don't have the time or temperament to chase quotes consistently, VA365 will run the sequence for you. Most clients see the package pay for itself in additional won jobs inside 60 days.