6 March 20266 min read

Your Entire Back Office. One Monthly Fee.

Hiring an office manager costs £45,000+ loaded. VA365 gives you the same outcomes — admin, HR, CRM, sales follow-up, customer service — for £1,999/month. Here's the maths.

Most UK SMEs between £250k and £5m revenue hit the same wall: too big to run on the founder's phone, too small to justify a full back-office team. The answer for the last decade has been to hire an office manager on £30,000–£35,000, load them with HR, CRM, customer service and quote follow-up, and hope they don't leave.

There's a better answer in 2026. Outsource the whole department. VA365 Business365 is a fixed £1,999/month for a dedicated UK VA, AI-assisted workflows, HR admin, CRM management, sales follow-up, customer service cover and weekly reporting — every function an office manager would run, supervised by a senior team, with no recruitment risk and no notice period.

The honest comparison: a £30,000 office manager costs £42,000–£45,000 fully loaded once you add employer NI, pension, holiday and sick cover, equipment, software, recruitment and onboarding. Business365 is roughly half that — and it doesn't get poached, doesn't leave on maternity, and scales the moment the business changes.

The bigger shift is positioning. You stop buying 'hours of a VA' and start buying outcomes: every lead followed up, every quote chased, every new starter onboarded, every customer answered. That's what 'your entire back office, one monthly fee' actually means.

Ready to outsource your admin?

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