Services

An outsourced office department for growing businesses

Six branded service lines — pick one, combine them, or take the lot as Desk365. Coaching with Jo lives separately as Coach365.

Admin365

Your back-office, fully managed.

Service 1 / 6

What's included

  • Email management
  • Diary & calendar management
  • Appointment booking
  • CRM updates
  • Data entry
  • Document creation
  • Supplier communication
  • Customer administration

Sales365

Turn enquiries into paying customers.

Service 2 / 6

What's included

  • Lead generation
  • Lead qualification
  • CRM management
  • Quote follow-up
  • Proposal creation
  • Customer follow-up
  • Review requests
  • Pipeline management

Trade365

Built for trades, construction & landscaping.

Service 3 / 6

What's included

  • Booking surveys
  • Scheduling teams
  • Ordering materials
  • Booking skips
  • Plant hire coordination
  • Customer updates
  • Invoice chasing
  • Site administration
  • Supplier management

Marketing365

Consistent marketing, every week.

Service 4 / 6

What's included

  • Website build & care
  • SEO (Google)
  • GEO (AI search — ChatGPT, Perplexity, Gemini)
  • Paid ads management (Google & Meta)
  • Branding & visual identity
  • Social media management
  • Content & blog scheduling
  • Review generation
  • Email campaigns
  • Business directory listings

HR365

One Back Office. One HR Partner. One Solution.

Service 5 / 6

What's included

  • Staff onboarding
  • Holiday & absence tracking
  • Recruitment administration
  • Job advert posting
  • Interview scheduling
  • Reference checking
  • Employee record management
  • Training records
  • Probation reviews
  • HR documentation
  • Policy management
  • Right-to-work tracking
  • Contractor compliance records

Desk365

Your full virtual office — every function, one team.

Service 6 / 6

What's included

  • Dedicated team
  • Calls answered in your name
  • All admin managed
  • Sales support included
  • HR administration included
  • CRM management
  • Scheduling & diary
  • Customer service
  • Replaces ~£45k of in-house cover
  • No recruitment, NI, pension or kit costs

FAQ

Common questions about VA365 services

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