Pricing Guide · Updated 2026

UK Virtual Assistant Pricing — What It Really Costs In 2026

Hourly rates, retainer packages, hidden costs, and the loaded cost of hiring an in-house admin. Every number on this page is the price we'd quote you today.

The short answer

UK virtual assistants cost £25–£45 per hour freelance, or £299–£1,999 per month on a fixed retainer. VA365 starts at £299/month for Lead365 and goes up to £1,999/month for Business365 — your entire back office.

Side-by-side

Every UK option compared

What you actually pay, what it's best for, and what the risks are.

OptionPriceBest forWatch-out
Freelance VA (hourly)£25–£45/hrAd-hoc tasks, < 5 hours/monthNo cover when they're sick or busy
VA Agency (block hours)£35–£55/hrSpecialist or short projectsHours expire; cost balloons fast
VA365 Lead365£299/moStop missing enquiries
VA365 Sales365£599/moQuote follow-up + pipeline
VA365 Desk365£999/moFull admin team — inbox, diary, CRM
VA365 Business365£1,999/moYour entire back office
In-house office manager£38,000–£45,000/yr loaded10+ FTE businessRecruitment, notice, sick cover, holiday, NI, pension, equipment

The hidden number

What an in-house admin really costs

A £28,000 salary is rarely £28,000 on the P&L. Here's the loaded cost.

Base salary£28,000
Employer NI (~13.8%)£2,800
Pension (3%)£840
Holiday & sick cover£2,400
Equipment, phone, software£1,800
Recruitment & onboarding (yr 1)£2,500
Management time (4 hr/wk × £40)£8,320
True loaded cost£46,660

Business365 covers the same scope for £23,988/year — with no recruitment risk, no notice period, and continuity through holidays and sickness.

People also ask

UK virtual assistant pricing FAQ

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