Industry · Vets
Virtual Assistant For Veterinary Practices
Bookings, vaccine recalls, insurance claim chasing and reception overflow — handled. A dedicated UK VA plus AI workflows that keep the diary full and the back office tidy.
Human First. AI Assisted. UK-based. From £299/mo.
What VA365 handles for Vets
- Book and confirm appointments into your PMS
- Chase vaccine, neutering and dental recalls
- Follow up insurance claims and outstanding invoices
- Cover overflow calls when the nurses are in surgery
- Manage online reviews and client comms
Why it works
Built around how vets actually run
Your team belongs with the animals, not on the phone or chasing insurers. VA365 takes the admin off the practice without adding headcount.
Diary stays full
Recalls and bookings handled before the gap shows up.
Cashflow protected
Insurance claims and invoices chased on a structured cycle.
Nurses back on clinical
Reception overflow and admin offloaded to your VA team.
Trusted by growing UK businesses
What our clients say
Real outcomes from real operators — admin handled, leads followed up, businesses grown.
"VA365 became our back office overnight. Quote follow-ups, supplier comms and diary management — handled. We've grown two seasons running without hiring a single office staff member."
Maybury Landscaping
Garden Design & Build — Edinburgh
"Landscape Flow runs on tight margins and tighter timelines. The VA365 team manage our CRM, chase outstanding quotes and keep the schedule clean. It's like having a full ops desk on tap."
Landscape Flow
Landscape Operations Platform
"We use VA365 for everything from inbox triage to client onboarding. The Human + AI Assisted model is exactly how a modern business should be run."
Forth Systems
AI & Automation — Scotland
"GoMuc had leads sat in the inbox for weeks. Within fourteen days VA365 had cleared the backlog, booked surveys and won work that was about to go cold."
GoMuc
Outdoor Cleaning Services
"Running Rainpods, we needed a team that could pick up calls, manage enquiries and look after our customers properly. VA365 are that team — they sound like part of our business."
Rainpods
Garden Pod Manufacturer
"Edinburgh Driveways uses VA365 to book surveys, follow up quotes and keep the CRM in shape. The HR365 service handles staff records and onboarding too. It's a proper back office, not a VA."
Edinburgh Driveways
Driveway Installation — Edinburgh